IGS drives 10% productivity gains and $4M energy savings for major Indian refinery

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Integrated Global Services (IGS), a global leader in surface protection and asset optimisation, has helped one of India’s largest private-sector energy operators achieve major improvements in plant reliability and long-term asset integrity. The partnership marks another milestone in IGS’ expanding work across India’s refining sector, where operators are under growing pressure to maximise efficiency, extend asset life and reduce downtime as India becomes one of the fastest-growing oil markets globally.

As India’s refining system operates under more demanding conditions, the need to address ageing infrastructure and prevent performance loss has become increasingly urgent. Small issues can quickly escalate into major disruptions, prompting operators to prioritise proven technologies and proactive maintenance that strengthen critical assets and support reliable long-term performance.

The refinery is one of the world’s largest integrated refining and petrochemical complexes, processing more than 1.2 million barrels of oil per day and operating over 20 fired heaters across India. Like many refineries, it faced challenges related to refractory degradation, process tube oxidation, carburisation and declining heat-transfer efficiency. The operator partnered with IGS to deliver advanced protective technologies and performance-enhancing solutions to extend its assets’ lives.

“Our long-term partnership with this refinery is focused on unlocking sustained efficiency, reliability and reducing operational risk across their mission-critical equipment. By combining technologies such as ceramic coatings for fired heaters and HVTS alloy cladding for process vessels, we are helping them operate cleaner, longer and more reliably.”

– Ed Griffith, Managing Director, APAC at IGS.

IGS strengthened the refinery’s reliability and efficiency with its online Hot-tek™ service repairs and applied Cetek® high-emissivity coatings to boost fired heater performance. The upgrades delivered up to 10% productivity gains, a sub-six-month payback and more than USD $4 million in annual energy savings, prompting the operator to expand the programme across additional units.

Early inspections confirm the upgrades are performing as expected, and the refinery now plans to deploy HVTS® alloy cladding during upcoming turnarounds to extend asset life and reduce future downtime.

This collaboration reflects a broader industry shift toward proven solutions that help refiners maintain a competitive edge, improve energy efficiency and strengthen resilience.

Refiners looking to enhance reliability and extend asset life can contact their local IGS representative.

WATCH VIDEO: How We Improved Fired Heater Performance at Our Refinery in India